Nitin Dhawan CRM Discussion


CRM 4.0 Mobile Express

Posted by Nitin Dhawan on June 13, 2009

A mobile CRM solution can enable employees to access customer information wherever and whenever they need, allowing them to stay better informed and be more responsive to customers. This helps them make timely decisions, improve sales, and ultimately drive greater customer satisfaction and loyalty.
Customers have a choice of mobile solutions with Microsoft Dynamics® CRM, allowing them to select the solution that provides the capabilities and flexibility their business scenarios demand while achieving rapid return on investment. Mobile Express is a mobile solution for Microsoft Dynamics CRM that provides access to CRM data and functionality anywhere, any time, on any device for companies with mobile workforces who want to keep costs under control. Mobile Express is an online-only Web-based mobile access solution that supports any phone with a browser and Internet access.
Join the Mobile Express for Microsoft Dynamics CRM 4.0 Connect program, so that you can test Mobile Express software, submit bug reports and suggest ideas of how to make the product better.
For other mobile Microsoft Dynamics CRM solutions look to TenDigits and their MobileAccess product; it gives users of RIM BlackBerry or Windows Mobile® 6.1 users online and offline access to CRM data and functionality. The Windows Mobile SDK rounds out your choices of mobility solutions with a developer toolkit that allows your organization to build custom solutions.
Microsoft CRM 4.0 Mobile Express

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