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Configure the Site Map to Customize Application Navigation in MSCRM 4.0

Posted by Nitin Dhawan on June 13, 2009


Configure the Site Map to Customize Application Navigation in Microsoft Dynamics CRM 4.0

Customize the Navigation Pane in Microsoft Dynamics CRM by editing the Site Map. This article walks you through the steps and gives you the information you need to edit this XML document. The Site Map is an XML document, and if you’ve never edited an XML document before, using tools that provide schema validation can make this much easier.

Some of the customizations you can perform include:

  • Change the name of areas in the Navigation Pane
  • Change the order of areas in the Navigation Pane
  • Reorganize or add new areas
  • Change the order of the links presented within areas
  • Change the names of links in an area
  • Group links in areas
  • Change the Workplace profile options that people can choose from
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One Response to “Configure the Site Map to Customize Application Navigation in MSCRM 4.0”

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