| Sales | Service & Support | Marketing |
| Opportunity and pipeline management | Service analytics | Campaign management |
| Calendar and task management | Ticket escalation and distribution | Lead management |
| Sales analytics and forecasting | Customer-service features | Marketing analytics |
| Centralized account and contact information | Help-desk support | |
| Microsoft Office integration | ||
| Quotation management | ||
| Support for multiple languages and currencies |
Archive for the ‘SAP CRM’ Category
SAP CRM Features
Posted by nitindhawan on June 16, 2009
Posted in SAP CRM | Tagged: SAP CRM Features | Leave a Comment »
