| Sales | Service & Support | Marketing |
| Forecast management and analytics | Service-request management | Lead assignment and notification |
| Lead and opportunity management | Historical reporting and analytics | Lead management and tracking |
| Account and contact management | Real-time knowledge base | One-step lead conversion |
| Calendar and task management | product management | Campaign management |
| Offline and mobile access | Warranty and contract tracking | Real time budget tracking |
| Lead routing | Integrated voice tools | Segmentation tools |
| Email marketing |
Archive for the ‘Oracle CRM’ Category
Oracle CRM Features
Posted by nitindhawan on June 16, 2009
Posted in Oracle CRM | Tagged: Oracle CRM Features | Leave a Comment »
