Microsoft Dynamics CRM 4.0 Interview Questions
Posted by Nitin Dhawan on July 12, 2010
| 1 | What is CRM Service of MSCRM? | |
| 2 | What is Metadata service of MSCRM? | |
| 3 | What is discovery Service? | |
| 4 | What is a Plug-in? | |
| 5 | What is a Workflow? | |
| 6 | What are the differences between Plug-in and a Workflow? | |
| 7 | What are the differences between Asynchronous Plug-in and a Workflow? | |
| 8 | When will you use a workflow and when will you use a Plug-in? Give some Real-lifescenario? | |
| 9 | What is an Email-Router? | |
| 10 | What are the steps to configure an Email router? | |
| 11 | How the Plug-in and Workflow will behave in case of Off-line client? | |
| 12 | What is Metadata? | |
| 13 | What is CRM Discovery Service? | |
| 14 | What is Sales and Marketing life cycle in MSCRM? | |
| 15 | What is Queue entity in MSCRM? | |
| 16 | What is 1:1, 1:N and N:N relationship in Microsoft Dynamics CRM? | |
| 17 | How a Plug-in is different from a Call-out? | |
| 18 | What is ‘Append’ and ‘Append To’ privilege in MSCRM? Give one example of it? | |
| 19 | How to create a Custom Entity record using SDK? | |
| 20 | How to join two table using Query Expression? | |
| 21 | Can we modify the name of Root Business Unit? | |
| 22 | Suppose if I have 100 user license and I have created 100 users. What will happen if I create 101User? | |
| 23 | What are the maximum number of tabs allowed on a Microsoft Dynamics CRM 4.0 form? | |
| 24 | How to enable/disable the form assistant? How to make sure the form assitant is expanded/cllapsedon a form? | |
| 25 | What is Filtered Views? | |
| 26 | Can we change a base currency? | |
| 27 | Can we remove the root Business Unit? | |
| 28 | Can we use the same database for different instance? | |
| 29 | Can we use Oracle in replace of SQL server? | |
| 30 | Can we add new button in Actions menu? | |
| 31 | Can we hide Add Existing from Entity? | |
| 32 | Relationships in MS Dynamics CRM 4.0 (parental, referential, Non Referential)? | |
| 33 | Relationship Behavior in MS DynamICS CRM 4.0 (Cascading, Cascading to record, Cascading None, SetConfigure)? | |
| 34 | How to achieve 1:1 Relationship in MS Dynamics CRM 4.0? | |
| 35 | How to develop custom WF? | |
| 36 | How to get parameter for Custom WF from UI of the workflow? | |
| 37 | How to debug the WF? | |
| 38 | Regarding Plug In ask what if you want to right some logic on deletion of record referring todeletion for record what he will do like custom entity? | |
| 39 | What is the difference in Using CRM Web Service and SDK DLL? | |
| 40 | What is the benefit of using SDK DLL over web service? | |
| 41 | Different way of registering plugin(database, file and GAC)? | |
| 42 | Difference between entity and Dynamic Entity? | |
| 43 | Field Level Security. People will say using JS and all and then u can ask @ what will happen toviews? | |
| 44 | Roles. Different Level of privileges? | |
| 45 | Web service call through JavaScript. JS Debugging? | |
| 46 | Different Modules in MS Dynamics CRM and Each Module flow? | |
| 47 | Difference between Discovery and Metadata Service? | |
| 48 | DB Structure for MS Dynamics CRM 4.0. What information MSCRM_Config DB will have? | |
| 49 | How do you move an organization from one server to other server. What all are the steps u willfollow? | |
| 50 | What all are the software requires/ prerequisite to install MS Dynamics CRM(SQL, AD, Report Serveretc.)? | |
| 51 | How do you build the custom report. How u will you upload in MS Dynamics CRM 4.0? | |
| 52 | Team Concept in MS Dynamics CRM 4.0. Where do you use it? | |
| 53 | Give some scenario of SLA and Notification based on SLA + Email to Case? | |
| 54 | Site Map and ISV Config difference and use in MS Dynamics CRM 4.0? | |
| 55 | How many tabs you can have on form and how to increase the count of it ? |
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| 56 | What all different view in MS Dynamics CRM 4.0? | |
| 57 | How you will achieve Hierarchal Picklist or Look Up? | |
| 58 | What is meant by Dynamic Picklist? | |
| 59 | How many by default reports are there in mscrm ?How many is of case? | |
| 60 | Difference between outlook client and webclient? | |
| 61 | Explain Service Life Cycle? | |
| 62 | Explain Sales Cycle? | |
| 63 | Memory of SQL Express Edition? | |
| 64 | Can workflows,CRM Webservice can be hosted on another system? | |
| 65 | Difference between plugins & workflows? | |
| 66 | Explain CRM flavours? | |
| 67 | Explain editions of Microsoft Dynamics CRM 4.0? | |
| 68 | Email Router steps? | |
| 69 | Plugin registration steps? | |
| 70 | Email to case creation condition? | |
| 71 | Features of MS Dynamics CRM 2011 as compared to MSCRM 4.0? | |
| 72 | Integration? | |
| 73 | Export data from attribute of one data type to another data type e.g. Float toInteger? | |
| 74 | Architecture of MS Dynamics CRM 4.0? | |
| 75 | Plugin step by step creation procedure? | |
| 76 | List entities of Service Module? | |
| 77 | If CRM user is there and if he doesn’t have account in Active Directory will he be able to accessCRM? | |
| 78 | Difference between Marketing Campaign and Quick Campaign? | |
| 79 | How do u track Campaign Response? | |
| 80 | For Asp.Net integration with MSCRM what are prerequisite? | |
| 81 | Does MS Dynamics CRM 4.0 works with SQL Server 2000? | |
| 82 | In Visual studio 2005 and VS 2008 what is the difference while creating plugins /workflows. What add-ons need to be added while Asp.Net integration with MS Dynamics CRM 4.0? |
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| 83 | Indexing in SQL Server 2005? | |
| 84 | What setting has to be done to plugin run in offline mode? | |
| 85 | Which parameter is passed in Execute Method? | |
| 86 | Which interface you have to implement in Plugin? | |
| 87 | Which Method is there in Plugin? | |
| 88 | Can we create service using sdk and sdktypeproxy dll? | |
| 89 | How to update Primary Contact in Account using Plugin.Whether single Query Expression is requiredor 2 is required? | |
| 90 | Difference between abstract class & Interface? | |
| 91 | Difference Between value type & reference type? | |
| 92 | Explain boxing & unboxing? | |
| 93 | Retreive Contact’s information using Account entity? | |
| 94 | Types of Joins? | |
| 95 | How to pass parameters to Report? | |
| 96 | Types of CRM Service? | |
| 97 | Can we update Dispaly Name of Entity through MetaData Service? | |
| 98 | Purpose of Discovery Service? | |
| 99 | Explain Dynamic Entity? | |
| 100 | Pre event & Post event Plugin? | |
| 101 | How to give web link or URL in email activity of MS Dynamics CRM 4.0? | |
| 102 | Purpose of MetaData Service? | |
| 103 | Types of WebService? | |
| 104 | Types of Authentication in MS Dynamics CRM 4.0? | |
| 105 | How to give windows Authentication in Asp.Net application? | |
| 106 | Concept of Multitenancy? | |
| 107 | Deployment of pluign types? | |
| 108 | Benefit of deploying plugin in Database? | |
| 109 | Which type of deployment u hav used of MS Dynamics CRM 4.0? | |
| 110 | Have u used CrmWebservice in Asp.Net application? | |
| 111 | How we can login in Asp.Net application? |
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